Credit services
Clean Credit Life
A website, CRM and client portal for a South African credit record clean-up service.
- Website
- CRM
- Customer portal
Overview
Clean Credit Life helps South Africans remove default judgments, clear their debt review status and resolve adverse credit listings. That work runs over months with credit bureaus and creditors, and clients want to know where their case stands without having to chase anyone.
We built the public website, which helps visitors find the right service, and the CRM and client portal behind it. Each client gets a private portal to follow their case, share documents and talk to their consultant, while the team works every case from one record.
What we built
- A service finder that asks a few questions and recommends the right service
- A private client portal on phone and desktop, with an overview, accounts, documents and messages
- Credit reports turned into a plain-English summary, with score history and what is owed
- Document upload and online signing of the client mandate
- Messaging with the consultant, with the full history kept in one place
- A CRM behind the portal, so consultants manage enquiries and cases in one place